Client Insights Manager
Salary: £38k + Benefits
Keywords: Insights, MarTech, Predictive Marketing, Social Analytics
My client is an award-winning technology product studio that specialises in helping brands see into the future! Their mystic ‘crystal ball’ is actually super-intelligent, tailor made, predictive marketing technology, driven by data and visualised in a package that can help big brands make the best strategic decisions right now!
As Client Insight Manager you will enjoy working in this dynamic team of experts to provide cutting edge insights for some amazing brands ranging from Disney, PepsiCo and Vodafone. You will work in the Client Insight team to provide ultra service and analysis to clients, as well as contributing to the overall development of the predictive marketing platform. The role will involve working to evangelise about what their amazing tech can do, scoping and delivery of reports, and ensuring the platform is used to its maximum potential.
The ideal candidate will be a skilled client / account manager with a strong desire to lead the field in social media. You will possess excellent client facing skills, and ideally experience working with blue-chips and will have the ability to look beyond the numbers towards recommendations and action. Ideally you will have proven analytical experience in social or digital and will have excellent knowledge of social media platforms and their role in delivering business value to clients e.g. Hootsuite etc. Any language skills are also highly beneficial.
Key client contact for engaging users with their predictive marketing analytics platform
Run workshops and training with clients to understand how social can deliver insight
Day to day contact on client queries on the use of social, web and internal analytics
Create, manage and deliver the client’s social queries and searches
Write data insight presentations, both on quick projects and support on longer term pieces
Become an expert on their proprietary technology, and be able to assist with clients
Work closely with the product team to develop the tool’s capabilities
Working with the other team members to promote new platform features and capabilities
Help identify new opportunities for clients
Bringing knowledge of the data landscape to contribute to your client’s digital acumen
This is an amazing opportunity to join a truly progressive leader in predictive marketing technology and work closely with some of the world’s biggest and best brands on cutting edge marketing insight projects. A generous salary, benefits package and an amazing team / office await the successful candidate please get in touch for more info!