Client Insights Manager - Predictive Marketing Analytics

June 30, 2017

Location: London

Client Insights Manager

Salary: £38k + Benefits 

Keywords: Insights, MarTech, Predictive Marketing, Social Analytics

My client is an award-winning technology product studio that specialises in helping brands see into the future! Their mystic ‘crystal ball’ is actually super-intelligent, tailor made, predictive marketing technology, driven by data and visualised in a package that can help big brands make the best strategic decisions right now!

 

As Client Insight Manager you will enjoy working in this dynamic team of experts to provide cutting edge insights for some amazing brands ranging from Disney, PepsiCo and Vodafone. You will work in the Client Insight team to provide ultra service and analysis to clients, as well as contributing to the overall development of the predictive marketing platform. The role will involve working to evangelise about what their amazing tech can do, scoping and delivery of reports, and ensuring the platform is used to its maximum potential.

 

The ideal candidate will be a skilled client / account manager with a strong desire to lead the field in social media. You will possess excellent client facing skills, and ideally experience working with blue-chips and will have the ability to look beyond the numbers towards recommendations and action. Ideally you will have proven analytical experience in social or digital and will have excellent knowledge of social media platforms and their role in delivering business value to clients e.g. Hootsuite etc. Any language skills are also highly beneficial.

 

Responsibilities:

  • Key client contact for engaging users with their predictive marketing analytics platform

  • Run workshops and training with clients to understand how social can deliver insight

  • Day to day contact on client queries on the use of social, web and internal analytics

  • Create, manage and deliver the client’s social queries and searches

  • Write data insight presentations, both on quick projects and support on longer term pieces

  • Become an expert on their proprietary technology, and be able to assist with clients

  • Work closely with the product team to develop the tool’s capabilities

  • Working with the other team members to promote new platform features and capabilities

  • Help identify new opportunities for clients

  • Bringing knowledge of the data landscape to contribute to your client’s digital acumen

 

This is an amazing opportunity to join a truly progressive leader in predictive marketing technology and work closely with some of the world’s biggest and best brands on cutting edge marketing insight projects. A generous salary, benefits package and an amazing team / office await the successful candidate please get in touch for more info!

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