Head of Client Services - Mobile Agency

Location: London

Job Type: Full Time, Permanent

Salary: £60,000 per year (plus benefits)

Posted: 4th November 2016

Industry: Mobile Marketing

An amazing opportunity for a talented senior digital or mobile client services professional at a rising star mobile marketing agency that can boast some of the worlds biggest retail, travel and gaming apps as its clients (including the No1). Its also an agency with a difference, uniquely positioned and structured for maximum commercial results and work life balance. This agency is headed up by a group of veteran industry rockstars who have positioned their core offering in the fastest growing niche in mobile heralded as the next frontier in digital – App Store Optimisation (ASO). Its a great time to join this young, energetic and entreprenurial team of mobile marketing experts as the business continues to grow at an unbelievable rate.

The ideal candidate will be a senior account management / account director or client services professional with a proven background in digital marketing, advertising or media. Any mobile experience would be beneficial as this role will involve ownership of the agency’s key accounts, helping them shape cutting edge mobile marketing strategies. Importantly this role is a leadership role for a young and talented account management team. You will help bring order where there is chaos, create structure and give guidance where necessary. This is a key senior role for the business ideally suited for someone that enjoys client ownership, taking responsibility and rolling your sleeves up in a fast paced startup environment to get things done. This is a great time to join in a red hot area of digital & mobile marketing.

Duties include:

  • Owning key client relationships day to day helping to solve business challenges

  • Becoming an expert in app store optimisation and mobile marketing

  • Building strong and positive relationships with clients face to face

  • Team leadership and management responsibility

  • Attending local & international events as an ambassador for the business

Must haves

  • Experience working within a digital brand or agency, preferably mobile

  • Strategic thinker who can see past day to day campaign management

  • Solid team and project management skills

  • Exceptional written and analytical skills

  • A self-starter

  • Willing to help with all tasks (its a startup!)

Nice to have

  • Digital or mobile media experience

  • ASO experience

  • Data driven with strong excel skills, Copywriting or Data analysis experience

  • a Degree

  • Extra languages (incredibly beneficial)

This is a chance to join a rapidly growing agency in a cutting edge niche at a pivotal moment for the industry. The team is rich with talent and the ambition is to go all the way. The salary is benchmarked at £60k + other benefits that include regular social activities and a grown up approach to work-life balance plus lots of client entertainment & nights out. For more information please get in touch asap!

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